Recommendation to approve the proposed changes
to the policy in line with revised complaint handling code
published by the Local Government and Social Care
Ombudsmen.
Decision type: Key
Decision status: For Determination
Wards affected: All Wards;
Notice of proposed decision first published: 31/01/2025
Decision due: 24 Mar 2025 by Cabinet
Consultees
All relevant internal and exernal
stakeholders.
Background Documents: Revised 3C's policy